Support & Maintenance
A retained engineering relationship with clear SLAs — patching, monitoring, small features, and roadmap input — for teams that need senior hands without full-time hires.
What we do
The deliverables.
Every engagement is shaped to your context, but you can expect these deliverables across most support & maintenance projects.
01
SLAs and incident response
02
Monitoring and patching
03
Backlog and small-features delivery
04
Quarterly health review
Our approach
A calm, repeatable process — Discovery → Design → Build → Launch.
PHASE 01
Discovery
We start with deep listening — understanding the business goal, the user, and the constraints — so the work that follows is sharply targeted.
PHASE 02
Design
We translate the brief into clear architecture, flows, and interface decisions, with feedback loops so nothing drifts from intent.
PHASE 03
Build
Senior engineers ship in tight, reviewable increments. Quality is not bolted on — it is woven into every commit.
PHASE 04
Launch
We ship to production with full observability, train your team, and stay on hand to iterate as real-world signals come in.
Tools & technologies
The stack we lean on.
A representative — not exhaustive — list. We pick tools to fit the problem, not the other way round.
Case study
See it in action.
Optimization
Cafe Zupas
A full-featured web application for a fast-growing American restaurant chain with locations across the US.
Food & Beverage
A full-featured web application for a fast-growing US restaurant chain
Wire Studio delivered a complete web application rebuild — fast-loading, mobile-first, and designed to convert visitors into diners. The solution included an intuitive menu experience, location finder, online ordering flow, and catering inquiry system, all wrapped in a clean brand expression true to Cafe Zupas' fresh and approachable identity.
Read the full case studyRelated services
Other ways we can help.
Ready to Build?
Bring us the hard problem.
We'll bring the team.
A 30-minute call, no pitch deck, no obligation. Just a clear conversation about whether we're the right partner for what you're building.